Privacy Policy

Who we are

Domica is specialised as an integrator for building management systems, focusing on relieving contractors and building owners regarding the programming of KNX, BMS, Dali, domotics in general, WiFi, HVAC, energy monitoring, (I)IoT, LoRaWAN, audio/video and more.

Contact details

Our contact details are always up to date on our contact page.

Collecting personal data

Domica collects personal data via the website www.domica.be. These personal data are intended for internal use only.

Cookies on our website

On our website (website URL), we collect some data via cookies. We use these cookies to ensure that our website runs smoothly. These data provide us with more insight into the use of our website. These cookies do not collect or contain any personal data and are deleted when you close your browser.

Analysis of our website

We analyse our website using Google Analytics. The above-mentioned cookies provide us with more insight into the use and functionality of our website. Google commits to working in accordance with the GDPR. You can find the Google Analytics privacy statement here.

Sharing your personal data

As indicated above, we only use your personal data internally. We do not share your personal data with third parties.

Storage of personal data

We store your personal data for 5 (five) years. Domica is required to retain all records during this period for administrative, legal, and security purposes.

Personal data that you enter yourself on our website (www.domica.be) is stored in our web hosting database. This database is located at Combell, in the EU. Combell commits to working in accordance with the GDPR. You can find Combell’s privacy policy here.

Securing your personal data

All our partners are committed to securing your personal data. They provide databases with the necessary encryption, implement security measures at the hardware level, and also have a security policy regarding access to their locations.

Data leak procedure

In case of a data leak or theft, Company Name will notify the following authorities in order to limit the leak and/or theft.

• Police
• Data Protection Authority
• The relevant partner where the data was stored
• The victims

In case of a data leak or theft, Domica will take the necessary measures to close the leak as quickly as possible. Since Domica only has limited personal data (last name, first name, phone number, and email address), it is not required to report the leak to the Data Protection Authority within 72 hours.

Your rights regarding your personal data

You always have the right to access your personal data. You can request access to your personal data by email.

Decision

If you have any questions about the handling and processing of your personal data at Domica, please contact us via our contact page.